Knowledge Base

  1. Popular Questions 

    1. Video Tour - Platform Overview
    2. How much does a subscription cost?
    3. Annual vs. Monthly Subscription
    4. Video - How do I edit my searches?
    5. How to re-activate account?
  2. Sign up / Registration 

    1. How to Video: Registration Process
    2. "Please Wait" - Scrolling Bar
    3. "Based on our records, your company is likely a better fit for Onvia’s other solutions."
    4. Email is already registered
    5. Do you require an annual contract?
  3. Troubleshooting 

    1. Not able to log in
    2. Forgot password
    3. Missing projects in my Guide
    4. Didn't receive Guide
    5. Does Onvia Guide include DemandStar?
  4. Government Contracting 101 

    1. Contracting Basics
    2. Writing Proposals
    3. Publicly-Funded Resources
    4. Set Asides - Minority/Veteran/Woman-Owned
  5. Search Tips 

    1. Why am I seeing old data for sample projects?
    2. Irrelevant projects in my Guide
    3. Getting more search results
  6. Managing my Account 

    1. Change username on account
    2. Change subscription states or MSAs
    3. Turn off automatic renewal / Cancel subscription
    4. Changing subscription cycle
  7. Understanding the Guide 

    1. Accessing bid documents
    2. Accessing historical data
    3. What procurement types are available?
    4. Where are the opportunities from?
  8. Billing 

    1. How do I get a receipt for my purchase?
    2. Is it safe to use my credit card?
    3. Subscription Renewal During Trial
  9. All articles 

    1. Not able to log in
    2. Why am I seeing old data for sample projects?
    3. How do I get a receipt for my purchase?
    4. Change username on account
    5. Accessing bid documents

Feedback and Knowledge Base